Refunds & Returns
Refund and Return Policy
We stand behind our products and our deepest desire is that you completely fall in love with your Evoq ritual. Once you have it and for some reason you don’t fall in love, just send it back. No sweat—only dewiness.
We strive to provide the highest quality, most-effective professional “Beautiful Health Products” on the market. However, we understand that sometimes things just don’t work out. In order to provide the best possible service, we do accept product returns within 15 days of purchase. Please note that gift certificates and sample kits are not returnable.
Prior authorization is required on all returns. We want to make you happy and also learn from each experience to make your experience better because you deserve the best!
The receiver is responsible for the return mailing/shipping costs. We recommend that you return the product (and they will need to be returned) via a registered post office and that you pre pay all postage.
Refunds on Shipping Fumbles
Unfortunately we cannot offer refunds for packages that are lost, damaged, or stolen in transit based on a incorrect delivery, an incorrect forwarding address or clumsy deliverer.
How do I return an item?
If you are not completely satisfied with your purchase we will give you a 15-day money-back guarantee from the time you receive the goods. Please email us at firstname.lastname@example.org with the subject line “Refund” within that time frame so that we can resolve the transaction and make you happy! Please note that the product not tasting good in your breakfast smoothie or not looking like an air-brushed super model the day after you use our super effective skin care - will not be viewed as a legitimate reason for a refund.
Call us toll free at 888.319.9192 or 612.824.7611
Hours: Monday - Friday 9:00 a.m. – 6:00 p.m. CST
Please include in your return shipment: the complete product order and printed materials, promotional items, and accessories, along with the product's original packaging.
Mail your return within 15 days of purchase to the address provided in your return authorization.
Attention Evoq Returns
Evoq Beauty Headquarters
877 Lake Street N
Wayzata, MN 55391
Allow 1-2 weeks for your return to be processed.
Returns can be stressful, so please remember a smiley face somewhere on the package to make the postie's day.